Privacy Policy

This Privacy Policy describes how Purr-fect Pets (“We”, “Us”, or “Our”) collects, uses, and protects your information when you visit or make a purchase from our website.

1. Company Information

Purr-fect Pets
1 Cavendish Walk, Bolsover, Chesterfield S44 6DB, United Kingdom

Phone: +44 1246 240200
Email: help@thepurrfectpets.com
Website: https://thepurrfectpets.com

2. Information We Collect

When you use our website, we may collect the following information:

Personal details (such as name, email address, shipping address)
Order and transaction information
Device and browsing information (IP address, browser type, pages visited)

This information is collected to provide and improve our services.

3. How We Use Your Information

We use your information to:

Process and deliver orders
Communicate with you regarding your order or inquiries
Improve our website and services
Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and understand how our website is used.

You can manage cookie preferences through your browser settings.

5. Sharing Your Information

We may share your information with trusted third parties, such as:

Payment processors
Shipping providers
Service providers assisting with website operations

We only share information necessary to perform these services.

6. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill orders
Meet legal requirements
Resolve disputes

7. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request corrections
Request deletion of your data

To exercise your rights, please contact us.

8. Data Security

We take reasonable measures to protect your information. However, no online system can guarantee complete security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

1 Cavendish Walk, Bolsover, Chesterfield S44 6DB, United Kingdom